[UPDATE March 16, 2015: For the latest on the transition from EEBA to Goodbudget, please read this post.]
Dear faithful EEBA supporters,
You’re right. We made the change to Goodbudget way too quickly. When you signed up, we promised you EEBA, with all the features you love. And then we broke your trust by trading it for software that, while good, did not include all the features you depend on. Even worse, we didn’t communicate with you about the changes in the place you most needed to see it — in the EEBA website itself. We hold ourselves to a standard of treating people as people, but this time we didn’t do right by you. And perhaps, that made it sting even more. We are deeply sorry that we have damaged our fundamentally human relationship with you. So I’m here to ask, can we have a do-over?
The EEBA website will remain available until we bring the list of features below to the new version in the months ahead. So if there is a feature that you need in EEBA that hasn’t made it to Goodbudget yet, you can still log in to the EEBA website. Please note that we’re working to restore the ability to edit and create scheduled incomes and distributions; you’ll see that come back to EEBA in the next few weeks. Your data syncs securely between EEBA and Goodbudget, and on both our mobile apps too. When you decide, you can check out our progress and manage your budget on the new site. And if you have questions or feedback about it, we’re here to listen.
In our first attempt at this transition, we did not communicate with you enough about the significant changes we were making. We try hard not to spam you, but this time we were too reserved about sending more than a handful of emails and posts about the changes that would affect you so deeply. We neglected to communicate with you in the place you most needed to hear from us — in the EEBA website itself. This time, we will post a notice in the EEBA website at least one month before we fully transition from EEBA to Goodbudget. And you’ll hear from us here on our blog, on Facebook, on Twitter, and on GetSatisfaction. So, like, everywhere.
As I wrote earlier this week, we severely misjudged how critical certain features are to how you budget. Those features should have been part of the first release of the new version. And we’re sorry for making your life harder over the last week. We are working hard to make it up to you and bring the features you depend on to the new version. In the months ahead, you can expect these features to come to the new version:
[UPDATE Jan 12, 2015: All of these features are now available in Goodbudget. For a list of what’s next for Goodbudget, see our Roadmap.]
- One-step Income directly to Fill Envelopes (Specify and Sweep) [Released Dec 20, 2013]
- Remembered Refills, a.k.a Custom Quick Fills [Released Aug 19, 2014]
- Single click to clear transactions [Released Dec 3, 2013]
- In Add Transaction, show Envelope balances in drop-downs [Released Nov 25, 2013]
- Budget Allocation Report [Released Apr 15, 2014]
- Spending by Payee Report [Released Apr 15, 2014]
- Envelope Balances Report [Released Jan 8, 2015]
- Spending by Envelope Report Enhancements [Released Apr 15, 2014]
- Export transaction history (CSV) [Released Dec 10, 2013]
- Save & Add New Transaction [Released Feb 5, 2014]
- Record Now for scheduled transactions [Released Feb 5, 2014]
- Create a scheduled transaction for future only (don’t post any yet) [Released Aug 19, 2014]
- Make reconcile checkboxes easier to check off [Released Nov 25, 2013]
- Show “last reconciled” date [Released Nov 25, 2013]
While we can’t turn back the clock and undo the stress we caused you this week, we would like to offer a refund to subscribers for this month of service. Email us at email@example.com, and we’ll send it to you.
We are still committed to you, our budgeters. We sincerely hope you will let us earn your trust again.
Chi-En and the team