In the next few weeks, you can expect a new name, new visuals, and a redesigned web app completely from the ground up. EEBA is becoming Goodbudget and Goodbudget puts everything in one place.
There are real, live human beings who pick up the phone when you call Goodbudget customer support. None of this “press 0” to be transferred to this department or that department. When you call, our phone rings, and we pick it up.
By the way, we love talking with you. We think you’re great.
With Goodbudget making its debut soon, we want you to know that we’re here to help. Here’s a little bit about the people you’ll be talking to on the other end so you can put a face to the name when you call.
Becky, saving for grad school
Favorite food: Will never say no to ice cream
Currently reading: The People’s History of the United States by Howard Zinn
Dream superpower: Flying so she can fly above the birds
Most memorable support call: A 55-year old man who proposed marriage to her because she taught him how to edit budgets.
Steve, buying his first house
Favorite food: Mango (the yellow ones)
Currently reading: The Mistborn Trilogy by Brandon Sanderson
Dream superpower: Being able to use the Force
Most memorable support call: This guy who called like five times in one week and made it a point to tell Steve what he was doing every time. He called while he was eating breakfast, in his car driving, eating dinner, and staying late at work. He had budgeting on the brain.
Chi-En, paying for diapers
Favorite food: Bread pudding
Currently reading: Operating Instructions by Anne Lamott
Dream superpower: Teleporting
Most memorable support call: A married couple that clearly loved each other and wanted to get on the same page about their finances.
Knowing you, helping you, and listening to you makes Goodbudget the kind of business we’re happy to run day in and day out.
We’re here to help, now and always.